Terms of service


1. General Conditions

By using this site, you confirm that you are at least the age of majority in your jurisdiction. You agree not to use our products for any illegal or unauthorised purpose, and not to violate any laws in your jurisdiction.

We reserve the right to refuse service to anyone at any time for any reason.


2. Products and Services

All products are subject to availability. We reserve the right to modify or discontinue any product at any time without notice.

We make every effort to display product information accurately. However, we do not guarantee that all descriptions, images, or other content are completely accurate, current, or error-free.

Our products are intended for personal use only and are not to be resold without permission.


3. Orders and Payments

By placing an order, you agree to provide current, complete, and accurate purchase information.

We reserve the right to refuse or cancel any order, including where fraud or unauthorised activity is suspected.

Prices are subject to change without notice.


4. Shipping and Delivery

Shipping times are estimates only and may vary due to external factors beyond our control.

We are not responsible for delays caused by carriers, customs, or incorrect shipping information provided by the customer.

Risk of loss passes to you upon dispatch of the product.


5. Refunds and Returns

Our refund policy is governed by Australian Consumer Law.

We do not offer returns for change of mind. Remedies are only provided where required by law, including where products are faulty, not as described, or not fit for purpose.

Please refer to our Refund Policy for full details.


6. Limitation of Liability

To the maximum extent permitted by law, we shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use of our products or website.

Our liability is limited to the amount paid for the product.

Nothing in these terms excludes rights that cannot be excluded under Australian Consumer Law.


7. Use of Products

Our products are intended to be used in accordance with provided instructions. We are not responsible for any misuse or failure to follow instructions.

Individual results may vary.


8. Intellectual Property

All content on this website, including text, images, and branding, is the property of Penimaster Pro and may not be reproduced without permission.


9. Privacy

Your submission of personal information is governed by our Privacy Policy.


10. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time. Continued use of the website constitutes acceptance of any changes.


11. Contact Information

For any questions regarding these Terms of Service, please email us through our contact page.